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Novo Spa is the sum of the beliefs, safety and integrity of our guests, privacy, which will respect the dignity, supportive and creative work environment, caring, calm and welcoming atmosphere Our Values Our Team of Novo Spa will be committed to: Provide consistently exceptional services with exceptional value Maintain a therapeutic, furniture and decoration that ensure a relaxed, equipment, steam and aroma therapy and cares about the well being of our guests and employees Provide a high quality facility, heat, and strong guests' care relationships Provide an atmosphere which acknowledges the benefits of colour, effective measurement of guests' responses, quality and hygiene Provide superior customer service skills, permanent and consistently superior services The spa for the Torontonians Our Mission Provide our guest with a range of services and therapeutic techniques performed with a superior level of consistency, Our Vision To be recognized as the best Toronto Spa and to ensure to provide, actions and commitments of its team members, our employees and our company High standards in hygiene and sanitation.
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